These terms and conditions form the basis on which you can visit and use our website. Please read them carefully as they contain important information.
General terms and conditions
This site is owned and operated by Wallabrook Ltd of 91 New George Street, Plymouth, Devon, UK PL1 1RQ registered company number 04462106. If you want to ask us anything about these terms and conditions or if you have any comments or complaints on or about our website, please use the contact page on this site or contact us by telephone or email on 01752 673211 or firstname.lastname@example.org.
Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Wallabrook Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
Accuracy of content
We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT if applicable. If the price of the goods increases between the date we accept your order and the delivery date, we will let you know and ask you to confirm by e-mail that the new price is acceptable. If it is not acceptable, then you will of course have the right to cancel your order. Any weights, dimensions and capacities given about the goods are approximate only. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website and we shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials contained on this website.
Description of second hand goods
When goods are described as second hand or used they will be in fully functioning condition but may have light cosmetic damage. If goods are not fully functioning or have heavy cosmetic damage these facts will be mentioned in there description. All second hand goods are sold under either the margin or global accounting scheme.
Damage to your computer
We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.
We will charge your credit account for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.
Delivery charges vary according to the type of goods ordered and cannot be refunded.
Please note that we are only able to deliver to addresses within the United Kingdom, but excluding the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland and the Channel Isles. We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions. We will aim to deliver the goods within 5 working days but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
Acknowledgement and acceptance of your order
You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and e-mail you again to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the legal right to cancel your order from the date you placed your order to within fourteen calender days of you or your representative receiving your goods (with the exception of any made to order items).
Refund and returns
If for any reason you are unhappy with an item that you purchase, you may withdraw from the purchase within fourteen calender days from the day the item is delivered to you, or your representative. You may contact us by telephone: 01752 673211, email: email@example.com or by post or email using the Model Cancellation Form (click here to view and/or download). The item must be returned to us in fully working order and in its original condition securely packaged within fourteen calender days from the date you gave notice of cancellation. We would also ask you to return all goods with the original packaging and suggest that you use a signed for delivery service to ensure the safe return of goods purchased. We cannot accept returns for the purchase of audio, video, or DVD recordings, video games or software where the item has been unsealed. We will only pay for the delivery cost of a return if the return is a result of an error by us, or if an item is found to be faulty. Nothing in this returns policy will affect your statutory rights.
We will take all reasonable precautions to keep the details of your order secure but unless we are negligent, we will not be liable for unauthorised access to information supplied by you. No financial details are viewed or stored by us.
Exclusion of liability
Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by our negligence. These disclaimers and exclusions shall be governed by and construed in accordance with English law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
Our processes comply with the Alternative Dispute Resolution Directive. To make a complaint either telephone 01752 673211, email firstname.lastname@example.org or write to us at Wallabrook Ltd, 91 New George Street, Plymouth PL1 1RQ. Click here for full details of the procedure.